Shipping Returns and Refund Policy

Shipping

Domestic orders
We currently offer flat rate shipping for all 50 states! As of July 2026 USPS has increased rates for sub 1lb packages to rural locations. This has resulted in the average shipping cost increasing and thus the flat rate increased from $5.99 to $6.99.

International Customs, Duties & Taxes
Please note that all international orders are shipped DDU (Delivery Duty Unpaid) from the United States. This means the prices displayed on our website do not include local taxes, VAT, import duties, or carrier brokerage fees. The recipient is entirely responsible for paying these charges upon delivery. If an international package is refused due to unpaid customs charges, original product and shipping fees cannot be refunded.

Country/Region not available?
We unfortunately do not ship world wide from this website, we do however have an official Etsy shop that handles global shipping VAT, Customs, and tax collection seamlessly.

From order placed to on the way
Unless otherwise stated all orders ship within 1-3 business days.

Returns

Due to the nature of un-assembled, DIY hobbyist electronics, all component kits are sold strictly “as-is.”

Because components can easily be damaged during user handling, assembly, or soldering, we do not accept returns, exchanges, or cancellations. Please review all kit specifications carefully before purchasing.

Missing or Damaged Components

If a component is missing from your kit or arrives DOA (Dead on Arrival), please contact us within 14 days of delivery for a replacement. If a replacement is unavailable or not desired, we can discuss a partial or full refund on a case-by-case basis.

Need help?

Contact us at Jered@n7trx.com with any questions.